Help Center & FAQ
Help Center & FAQ
Welcome to our store! If you are facing any issues with placing an order or need help with anything else, you can find the answers to your frequently asked questions right here.
1. Shipping & Delivery
How long does it take for an order to be delivered?
Orders are typically delivered within 3 to 5 working days.
Are there any delivery charges?
We offer free shipping promotions from time to time; additional details will be shown at checkout.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via email or SMS to check its status.
2. Orders & Payments
How do I place an order?
Add your desired item to the cart, click on "Checkout", fill in your delivery details, and confirm your order.
What payment methods are available?
We accept both Cash on Delivery (COD) and online secure payments.
3. Returns & Refunds
Can a product be returned?
Yes, if the product is defective or damaged, you can return it within 7 days of delivery.
How long does it take to get a refund?
Once the returned product is received and inspected, your refund will be processed within 3-5 working days.